Terms and Conditions for the provision of food and beverages

1. Sale and Purchase of Goods

YOUEATITALIAN Ltd (“Seller”) hereby agrees to sell, and You (“Buyer”) hereby agree to purchase, goods of the description and quantity described on the checkout window on our e-commerce website (“Checkout”) and incorporated herein by this reference (“Goods”) on the terms and conditions set forth in this Agreement.


2. Purchase Price

Buyer agrees to pay the Purchase Price of the Goods as posted at checkout of order on the website.

3. Payment Terms

The total amount of the Purchase Price shall be payable in full by Buyer in advance, at checkout.

4. Delivery

Unless otherwise agreed in writing, delivery shall be made in accordance with Seller’s shipping policy in effect on the date of shipment. Delivery dates provided by Seller are straight. Seller will make reasonable efforts to deliver in accordance with such dates; however, Seller will not be liable for failure to deliver as estimated, within one hour from agreed. Unless otherwise agreed in writing by Seller, Goods shall be packaged according to Seller’s standards and practices.

5. Limited Warranty

Seller supplies as its sole warranty the following:


Food and Beverages

The warranties provided for herein shall be governed by Seller’s warranty policies in effect on the date of shipment.

6. Disclaimer of Warranty/Limitation of Liability

Seller undertakes no responsibility, other than the quality of the Goods, for the Goods will be fit for any particular purpose for which Buyer may be buying the Goods, except as otherwise provided in this Agreement, and Seller disclaims all other warranties and conditions, express or implied.

Seller (including its subsidiaries, affiliates, officers, directors, employees, agents or subcontractors, all of which are referred to herein collectively as the “seller affiliates”) shall not be liable under any circumstance to buyer or any other party for any special, consequential, incidental or exemplary damages arising out of or in any way connected with the goods or otherwise, including but not limited to damages for lost profits, loss of the goods or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, buyer’s time, lost data, injury to property or any damages or sums paid by buyer to third parties, even if seller or any of the seller affiliates has been advised of the possibility of such damages. the foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence, or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.


In no event shall seller or any seller affiliate be liable to buyer or any other party for loss, damage, or injury of any kind or nature arising out of or in connection with these terms and conditions in excess of the net purchase price of the goods actually delivered to and paid for by buyer hereunder.

Seller disclaims any warranties of non-infringement with respect to the goods and none of seller or any seller affiliate shall have any duty to defend, indemnify, or hold harmless buyer from and against any or all damages or costs incurred by buyer arising from the infringement of patents or trademarks or violation of copyrights by any of the goods.


7. General

Buyer may not assign this Agreement without Seller’s written consent. Seller is the sole intended beneficiary of this Agreement. If there is any inconsistency between this Agreement and any other agreement included with or relating to the Goods, this Agreement shall govern. This Agreement may not be modified, altered or amended without the written agreement of Seller. Any additional or altered terms attached to any order submitted by Buyer shall be null and void, unless expressly agreed to in writing by Seller. If any term of this Agreement is illegal or unenforceable, the legality and enforceability of the remaining provisions shall not be affected or impaired. This Agreement shall be interpreted under the laws of England and Wales, without giving effect to conflicts-of-law rules;

8. Booking Your order with YOUEATITALIAN Ltd

1. All bookings must be confirmed through the website and at checkout

2. The payment in full is required in advance at checkout.

8.1 Booking Confirmation

Bookings are either secured via Online Catering Booking or by emailing

bookings@youeatitalian.com On written confirmation that your booking is secured and numbers/prices/dates agreed, a contract between us will be formed and you agree to be bound by these terms and conditions.

Once Your payment has been received, a receipt will be issued by YOUEATITALIAN Ltd, together with a formal order confirmation letter.

Once a date has been secured a client tasting session is possible for bookings with a minimum of 60 guests. Sessions can be arranged mid-week only from 1pm-2.30pm and are subject to the event type and menu selected.

9.Variations to the Price

1. Where children are attending – if over 7 years of age they are payable at

the same rate as adults, if under 7 years of ages they are chargeable at

half the adult price.

Children under 3 years will be free of charge.

2. Any variation to menu selections for children must be discussed with YOUEATITALIAN Ltd as soon as possible so menus can be revised accordingly.

11. Payment of Total Event Costs Prior to Event

a. Payment in full is required for all catering services to be provided by YOUEATITALIAN Ltd at order checkout.

b. The information provided at this point will be used to produce your total event cost invoice. After final numbers have been provided to YOUEATITALIAN Ltd we are happy to accept any increases in requirements however no reduction will be possible.

c. Should YOUEATITALIAN Ltd be advised of any increases following payment and less than two days prior to the event, YOUEATITALIAN Ltd reserve the right to accept these and will raise an additional invoice following the event for these guests or extras food needed, payment will then be due for immediate settlement by the Client.

d. As cancellation insurance is not available to a catering supplier, the Client is advised to arrange such insurance to recover their losses.

12. Cancellation Charges

We recommend that you contact us at your earliest convenience when cancelling a booking, to:



Final booking and numbers required must always be received at least 48 hours in advance. Bookings made less than 48 hours in advance excluding weekends, may be accepted at the discretion of the events department.


Late bookings will incur an additional cost:

• Less than 48 hours = 10% of total booking cost – less than 24 hours = 20% of total booking cost.

In the unfortunate event of a booking having to be cancelled, Your payment will be retained at the following conditions:

- Cancellation received with less than two days’ notice prior to the event – 50% of the total order cost

- Cancellation received less than one day’s notice prior to the event – 100% of the total order cost.

13. Dietary Requirements and Allergies

Dishes may contain allergens. If you or any of the customers, who you are booking food for, have any dietary requirements it is your responsibility that we (YOUEATITALIAN Ltd) are made aware of this. We will endeavour to produce dishes for the dietary requirements and label them accordingly. If you have any questions regarding allergens or dietary foodstuffs please contact a member of the Events team:

• Email – catering@youeatitalian.com

• Events Manager – Caterina Fadda – caterina@youeatitalian.com

• Events Chef – Gaetano Puleo – catering@youeatitalian.com

YOUEATITALIAN Ltd will endeavour to provide suitable adaptions to the Clients menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance at checkout (no less than one month prior to the event).

14. Clients Food and Drinks

We accept no liability for any food supplied to the Client by another caterer (or food products suppliers by the Client themselves) in additional to those arranged by YOUEATITALIAN Ltd.

15. Liability of YOUEATITALIAN Ltd

YOUEATITALIAN Ltd accept no liability under any claim whatsoever (be it by negligence or otherwise) arising from any loss over the figure of the existing YOUEATITALIAN Ltd Public Liability Limit of Indemnity. Note that this figure, which may change from time to time, is available upon request.

16. GDPR and Privacy Policy

YOUEATITALIAN Ltd are fully compliant with the General Data Protection Regulations (GDPR) and our Privacy Policy falls in line with Regulations, to request a copy please contact our Data Protection Officer (“DPO”) via email at info@youeatitalian.com or visit our website.

17. Force Majeure

YOUEATITALIAN Ltd shall incur no liability to the Client if performance of the

contract is prevented or hindered by any case whatsoever beyond YOUEATITALIAN's  control and in particular but without prejudice to the generality of the foregoing, by act of fire, flood, subsidence, sabotage, accident, strike, or lock out and shall not be liable for any loss or damage resulting there from suffered by the Client.

18. Future Changes to Terms and Conditions

YOUEATITALIAN Ltd reserve the right to change our Terms and Conditions when necessary due to the continual evolving nature of our business. It is your responsibility to ensure that you are up to date with our Terms and Conditions.

19. Catering services

We will supply the catering service for the event on the date set out in the confirmation of booking. We shall provide the catering services:


• In accordance with food catering industry standards for general hygiene and general cleanliness concerning:

• The preparation or cooking of food

• The handling and service of food, beverages

• In accordance with statutory and regulatory requirements affecting the preparation, cooking, handling and service of food.